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(Recovery) August 27, 2022: Failure of token code email distribution service for VPN connections.

Due to the NIG's mail server was down, token codes for connecting to the VPN was not sent during the following period.

22:50, Saturday, August 27 - around 9:00, Monday, August 29 (24h)

The problem was restored at around 9:00 on 29 Aug (Mon).

Please try the VPN connection again.

Scope of impact​

  • The general analysis division and the personal gemone analysis division will not be affected.
  • It is possible to log in to the supercomputer. There is no impact on runnning jobs, etc.

We apologize for the inconvenience.