(Ended) February 27, 2024: Token code for SSL-VPN connection not being sent

On Tuesday 27 February 2024, an issue occurred that the email containing the Token code for the SSL-VPN connection was not sent.

Date of occurrence: 10:00 - 15:45, Tuesday, 27 February 2024

Currently, the situation has been restored and the email is being sent.

We apologise for any inconvenience caused to users of the Personal Genome Analysis division.