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(Ended) [Outage] September 27, 2023: I/O interruption in some areas of Lustre9

Summary​

On Wednesday, September 27, 2023, at 13:48, one of the 66 OSTs comprising Lustre9 experienced an I/O outage.

Restoration work is currently underway.

On Thursday 28 September 2023, at 0:41pm, the restoration work was completed.

Scope of impact​

  • General analysis division
    • When accessing Lustre9 (under /usr/local/shared_data, /usr/local/resources), some files cannot be read.
    • Also, the account application system is affected.
    • Access to the files in the part of the area where the fault has occurred is not possible. (The status is waiting.)
    • When you try to display a list of directories that contain files corresponding to the above, there is no response. (The status is waiting.)
  • Personal genome analysis division
    • When accessing Lustre9 (under /usr/local/shared_data, /usr/local/resources), some files cannot be read.
    • Also, the account application system has been affected.
    • Access to the files in the part of the area where the fault has occurred is not possible. (The status is waiting.)
    • When you try to display a list of directories that contain files corresponding to the above, there is no response. (The status is waiting.)
  • DDBJ services
    • Some services are affected.